Strategic HR Support

"Change is not a threat, it’s an opportunity. Survival is not the goal, transformative success is."

Seth Godin

Situation

Two business owners in their 18 month old business over stretched with their time, doing a great job with the ‘hands on’ doing but struggling to keep up and be effective. Staff are unclear of their roles and don’t get to spend time with the owners to gain direction, not enough clear processes to support the service delivery to customers, customers starting to  make complaints about turnaround times.

Solution

Worked with the Directors to clarify roles in their business, prepare and implement strategic and business development plans.  An ongoing coaching programme over 12 months supported the Directors to align their priorities with strategic and business development objectives.

Results

A more harmonious workplace with clear accountabilities and a focused, less stressed team and happy customer base.  Directors gained more confidence in working “on the business.” With regular management meetings, processes were reviewed as required to remain current with business requirements, and revenue targets were now being met.

Testimonials...

Leadership Training & Coaching

(NZQA National Certificate in Business Level 4) - Christine was the most effective and inspirational tutor/coach that I have experienced in terms of management & leadership training or study (and I have attended a number of similar courses over the years!).

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To read more from our clients, see our testimonials page.

Contact Us

- Phone: 09 475 9434

- Mobile: 021 318 381 (Christine)

- Send us an Email